This policy explains what information Biggie Bee’s LLC collects when you use biggiebees.com, why we collect it, and what we do with it. We are a small family business selling natural dog treats, and we only collect what we need to take and fulfil your order.
Who We Are
Biggie Bee’s LLC
1301 Battersea Ave
Spring Hill, FL 34609
United States
Phone: (352) 410-0264
Email: [email protected]
Information We Collect
When you place an order: your name, billing and shipping address, email address, phone number, and the contents of your order. We need this to take payment, pack the right items, and post them to you.
When you contact us: your name, email address, and whatever you write in your message.
When you subscribe to our mailing list: your email address, and only if you choose to sign up.
Automatically: your IP address, browser type, and pages visited. This is standard web server and security logging.
Payment Information
We do not see or store your card number. Payments are handled by PayPal, Venmo, and Square. When you pay, your card details go directly to that payment provider, not to us. We receive only a confirmation that payment succeeded and the last few digits of the card. Each provider handles your payment data under its own privacy policy.
How We Use Your Information
- To process, pack and ship your order
- To contact you about your order
- To answer questions you send us
- To send marketing email, but only if you signed up for it
- To keep the site secure and working
Who We Share It With
We do not sell your personal information, and we never have. We share it only with the companies that make the order possible:
- Payment providers (PayPal, Venmo, Square) to take payment
- Shipping carriers to deliver your parcel
- Our email provider if you subscribed to our list
- Our web host, which stores the site and its database
We may also disclose information if the law requires it.
Cookies
Our site uses cookies to keep your shopping cart working, remember your wishlist, and keep you signed in. Without them the store cannot function. You can block cookies in your browser settings, but parts of the site will stop working.
How Long We Keep It
We keep order records for as long as we need them for accounting and tax purposes. Contact form messages are kept while we deal with your question. You can ask us to delete your information at any time, though we may need to keep order records where the law requires.
Your Rights
You can ask us to tell you what information we hold about you, correct anything wrong, delete your information, or unsubscribe from marketing email. Every marketing email also has an unsubscribe link at the bottom. To make a request, email [email protected].
Children
Our store is not directed at children, and we do not knowingly collect information from anyone under 13.
Security
Our site uses HTTPS, so information you send is encrypted in transit. No website can promise perfect security, but we take reasonable steps to protect what we hold.
Changes
If we change this policy we will update this page. Please check back from time to time.
Contact Us
Questions about this policy? Email [email protected] or call (352) 410-0264.